Delegate feedback

It's really important to know what our delegates think of our work so below we have selected genuine feedback from managers and staff.

If you want to know more about individual clients then look at our Case Studies page.

What are the most useful things you have learned during this workshop?

"I now know how to identify/respond to staff with stress and the importance of time management."

"I have learnt techniques for identifying stress and can be more supportive with stress and symptoms of stress."

"To Listen"

"My stress can make other people feel stressed."

"To tackle stress you can change perception."

"Stick to the facts – don't force your opinion on others or tell them how they are feeling"

"That almost everyone feel's the same and I'm not not alone, I'm normal!"

What actions will you take/or what will you do differently as a result of attending this workshop?

"Listen More."

"Be aware of stress indicators within the team."

"Use the tools to manage/tackle situations."

"Have more self awareness of my own stress level + behaviour."

"Take time out to relax and be more assertive." "Conversation tips for introducing a delicate topic/issue."

"Carrying out the stress Action Plan."

What were your overall thoughts on the course?

“The course was paced just right, good flow and information. It was really good and definitely a worthwhile exercise” - a Cadbury delegate.

“Really enjoyed it (didn't think I would), very useful. It was a reminder of things we should be doing, but also gave me a good insight and understanding of dealing with other people and their stress” - a York St John University delegate.

“Very interesting course, feel a lot better about dealing with stress” - a First Direct delegate.

“I have learnt what causes my personal stress, how to be more assertive and how to recognise stress in others. The course was very good and really enjoyable” - a FuliFilm delegate.

“My impression of the course was very good, enjoyed it and learnt how I can deal with stress” - an NHS NW delegate.

“Excellent trainer, well educated in field” - a Strategic Health Authority delegate.

“The course was helpful, informative and fun” - a First Direct delegate.

“Very well facilitated – confident and competent trainer” - a York St John University delegate

“I will now be better in future stress situations” - a Cadbury delegate.

“I have learnt great stress busters. It was so interesting I could have listened for hours more. Loved it and would like more” - a First Direct employee.

“Well presented and interactive” - a FujiFilm delegate.

“I have learnt how to recognise and deal with stress in more depth. The delivery of the topics was spot on and interactive. I am very glad I attended” - a Cadbury delegate.

“Well paced and responsive to 'detours'. Very competent and good training skills” - a York St John University delegate.

“Excellent course, interesting all the way through. Great interaction” - a Cadbury employee.